Orders are typically processed within 1–2 business days, and shipping usually takes 7–14 days. Because we ship directly from the factory (without going through traditional distribution channels), delivery may take a bit longer than standard retail shipping.

Air-Lift™ is best for people who feel tired but still restless at night—especially when neck stiffness or daily tension makes it hard to relax before bed.

SLENVI Air-Lift combines gentle air traction, soothing heat, and subtle vibration massage with an ergonomic contoured memory foam design. This thoughtfully engineered system helps release built-up tension in your neck and shoulders before sleep, allowing your body to gradually unwind. As warmth and rhythmic motion calm your muscles, your nervous system settles—making it easier to drift into deep, uninterrupted sleep that carries through to the next morning.

Unlike basic massage pillows, Air-Lift™ is designed specifically for bedtime use: gentle neck relief, simple controls, auto shut-off, and a shape you can keep resting on.

Using SLENVI Air-Lift is simple: 1. Connect the device to power using the included USB-C cable. 2. Press and hold the power button for 2 seconds to turn it on. 3. Lie down comfortably and let your body relax. 4. Drift off and fall asleep naturally. That’s it—Air-Lift is designed to do the rest for you.

SLENVI Air-Lift offers both Auto Mode and Manual Mode. Auto Mode: Press and hold the power button for 2 seconds to activate Auto Mode. In this mode, vibration + heat and air lift traction run in a gentle cycle for 15 minutes, helping your body gradually relax before sleep. Manual Mode: Press and hold the button next to the power button to enter Manual Mode. You can choose vibration only, heat only, or air lift traction only, each running for 15 minutes. To switch between modes in Manual Mode, simply press the button once to move to the next setting. To turn the device off at any time, press and hold the button for 2 seconds. Air-Lift is designed to be intuitive—so you can focus on relaxing, not adjusting settings.

We ship our products directly from the factory to you, minimizing unnecessary distribution and handling costs. This allows us to focus on delivering higher-quality products at a more reasonable price. All orders are sent via air express shipping, and delivery typically takes 7–14 days. While this may take a little longer, it helps us ensure consistent quality and better value for our customers. We truly appreciate your patience and promise it will be worth the wait.

Its fabric is oil and dust resistant but we suggest wiping Thera Pillow with a disinfectant wipe after use as the pillow's cover is not washable.

We designed our Thera Pillow to be accommodating to all needs no matter the age or gender. However, every situation is different. For detailed guidelines to your specific needs, we recommend consulting with your provided medical professional.

Yes—falling asleep while using SLENVI Air-Lift is completely safe. It’s thoughtfully designed to support restful sleep through the night. After 15 minutes, the device automatically shuts off and fully powers down, becoming just as safe as a regular pillow. With its ergonomic, contoured design, you can continue sleeping comfortably until morning—even if you drift off while using it.