SLENVI™ SoftVeil Sleep Mask

Color	Gray, Black

1. Processing Time
All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Time
Estimated delivery time varies depending on your location:

• United States: 13–19 days

• Europe:
  -Western Europe: 4–9 days
  -Eastern Europe: 5-12 days
  -Northern Europe:10-17 days
  

• Asia: 4–7 days
  Please note that international delivery may take longer due to customs delays.

3. Shipping Rates & Carriers

Shipping costs are calculated at checkout based on the destination.
We partner with trusted carriers like USPS, FedEx, and DHL to ensure secure and reliable delivery.

4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package at any time using the provided link.

5. Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

6. Shipping Address Accuracy
Please double-check your shipping address before confirming your order. We are not responsible for lost packages due to incorrect addresses.